Frequently Asked Questions
Answers on pricing, process, platforms, and your free homepage mockup.
Getting Started
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Established service businesses: financial and legal advisors, aesthetics and med spa practices, consultancies, architecture and design firms, real estate teams, and specialty contractors.
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Fill out the contact form and tell us about your business and goals. We reply within 1 to 3 business days to set up a short conversation by call, video, or email. After that, we send a proposal.
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Yes. We're based in Jacksonville, FL and work with clients throughout the US. The whole process runs remotely by email and video call, and we're glad to meet in person locally.
Pricing and Payment
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Every website is priced to fit the project, so there are no fixed design packages. Projects start at $500, and most fall between $500 and $4,500. The price depends on the number of pages, integrations (such as booking, email, or payments), rounds of revisions, the platform, and whether you need a blog, listings, or a storefront. After a short conversation, we'll send a proposal with scope and pricing. If you're not sure yet, we'll design a free homepage mockup so you can see the direction before you commit.
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We invoice 50% to begin the project and the remaining 50% when the site is complete and approved. The final balance is due before launch, so your site goes live once it's paid.
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The deposit is refundable before we begin work. Once work has started, it's non-refundable, because it covers time we've reserved and work already done.
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Most projects include two rounds of revisions per page, confirmed in your proposal. If you'd like more, additional rounds are billed hourly, and we'll tell you the cost before we start.
Process and Timeline
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Tell us about your project through the contact form.
We send a proposal with scope, pricing, and timeline.
If you're ready, you sign a contract and pay the deposit. If you're not sure yet, we design a free homepage mockup first, and then you decide.
We map the strategy, design the homepage, and build the rest of the site.
You review and we refine.
We launch, and you get 30 days of support for tweaks and questions.
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Most projects take around one month from kickoff to launch. Timing depends on the size of the site, integrations, how ready your content is, and how quickly feedback and approvals come back. We set an expected timeline in your proposal and keep you updated if anything changes.
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Your knowledge of your business, plus any branding, photography, website copy, and examples of sites you like (or dislike). If you don't have everything yet, that's okay.
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Projects move at the pace of approvals. If we haven't heard from you for 30 days, the project pauses. Restarting may mean a new timeline or fee.
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We offer strategic messaging guidance and can help you refine your copy as part of the process. If you need full copywriting, we offer it as an add-on per page.
The Free Homepage Mockup
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Once you've received your proposal, you can sign a contract and we'll get started. If you're not sure yet, we'll design a free homepage mockup first: homepage only, one design concept, delivered 2 to 4 business days after we receive your website link and brand assets. You then decide whether to work with us. Both the proposal and the mockup are valid for six months.
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Yes. There's no cost and no obligation. We send a proposal first so we understand your scope and budget before designing anything.
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Then you don't move forward, and you owe nothing. If you do love it, it becomes the starting point for your project.
Platforms and Ownership
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We build on Squarespace, WordPress, Shopify, and Wix. In your proposal, we'll recommend the one that best fits your goals, budget, and how you plan to manage the site.
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If you'd like to manage the site yourself, we make sure you have the ownership and access you need, along with applicable files and a video walkthrough of basic updates.
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Yes. We build every site so you can handle everyday updates yourself, and we include a walkthrough after launch.
Support After Launch
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Yes. Every project includes 30 days of launch support for tweaks and questions. After that, our support and maintenance plans for Squarespace sites start at $45/month and cover updates, troubleshooting, SEO adjustments, and more.
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Additional help is billed at your plan's discounted hourly rate.
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Support hours do roll over each month.
Contact
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Use the contact form or email contact@morrismade.design. We reply within 1 to 3 business days.